Responsible Gaming
Gambling Should Be Entertainment
We are committed to promoting responsible gaming practices. Gambling should be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never see it as an investment or income source.
Age Verification
You must be at least 18 years old or the legal gambling age in your jurisdiction to participate in online gambling. We take age verification seriously and comply with all applicable UK regulations.
Important: If you are under the legal gambling age, please do not gamble. If you are aware of anyone underage gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Please be aware of the following signs that may indicate a gambling problem:
- Gambling with money intended for essentials (rent, bills, food)
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount wagered
- Feeling the need to gamble increasing amounts to get the same excitement
- Unsuccessful attempts to reduce or stop gambling
- Neglecting work, family, or personal relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Experiencing mood changes, anxiety, or irritability when not gambling
- Using gambling to escape problems or negative feelings
- Feeling out of control when gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular notifications reminding you how long you have been gambling and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Session Time Limits: Set time restrictions for your gaming sessions
- Account Closure: Request permanent closure of your account
We encourage you to use these tools proactively. Speak with your casino operator's customer support team about implementing these protections.
Support Organisations
If you are struggling with gambling, professional help is available. Please contact one of the following organisations:
United Kingdom
- GamCare – Free, confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Peer support groups
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
These organisations provide confidential support, counselling, and resources at no cost. Do not hesitate to reach out.
Take Action Today
If you are experiencing problems with gambling, please seek help now. There is no shame in asking for support – problem gambling is a recognised condition and recovery is possible.
Remember:
- Gambling should only ever be entertainment
- Never gamble with money you need for essentials
- Set limits and stick to them
- Take regular breaks from gambling
- Reach out for help if you need it
Your wellbeing matters. If you need help, contact one of the support organisations listed above.